Follow The Camino Careers

Follow The Camino and One Foot Abroad offers great careers prospect for hard working, passionate, skilled and communicative individuals.

We are interested in hearing about people who have walking experience, are keen users of new technologies and have great belief in their abilities to bring something to the table.

If you are interested in joining our team, please contact us on hr@followthecamino.com.

 

International On & Offline Marketing Manager

Founded in 2006, ‘One Foot Abroad Ltd.,’ (OFA) is a leading Irish travel operator focusing exclusively on international walking holidays. OFA encompasses nine countries at present. Together these nine countries cover and present fifty-three different choices of walking holidays to the traveler, embracing such experiences as:

· Well-maintained trails · Ancient Landscapes · Woodlands  ·  Wildlife Parks  · Hills · Mountainous Terrain · Uneven Terrain · Moorlands · Rural and City · Valleys · Rolling Countryside · Olive Groves · Coastal · Rural Rugged Coastline · Multiple Countries or Multi Activities · Vineyards · Forests  ·  Alpine Landscape.

The Flagship Walk of OFA is the Camino de Santiago via its Follow The Camino (www.followthecamino.com) brand which, at present attracts more visitors, by far, than any other OFA walk. People are attracted to the Camino and indeed the many walks offered by OFA for a variety of reasons, for example:

 ·  Exercise  ·  Adventure  ·  Peace  ·  Solitude  ·  Relaxation  ·  Spiritual  ·  Cultural  ·  A Lifetime Experience  ·  Pilgrimage/Religious  ·  Meet people or spend time with friends or family  ·  Special Gift  ·  Personal Challenge
 

OFA’s mission is to organise complex holidays that make people happy.

In order to drive the next development phase of the company, One Foot Abroad is looking for a positive, analytical and creative individual who can deliver ‘on-budget’ outstanding market development results.

The following questions are likely to appeal to the successful candidate:

  1.  Are you a dynamicexperienced marketer with digital expertise who is excited by working in an innovative and expanding travel business?
  2.  Do you want to help steer and significantly contribute to the growth, internationally, of a multi-branded business?
  3.  Can you produce marketing content and online user experience that is compelling to the target audience and entices them to take action?
  4.  Are you capable of continually identifying and implementing the latest marketing technology/tools to achieve the company’s marketing goals?
  5.  Have you got outstanding drafting skills?
  6.  Do you have past experience of handling the communication needs of a growing international business?
  7.  Do you possess in-depth knowledge of components necessary to develop a first class SEO program?

Role description:

With the focus on the overall group’s objective, ‘achieve strong international business growth’ the chosen candidate should be capable of:

 

  1. Managing the marketing team; currently Graphic Designer/Web Developer, Communication Manager and trainee(s). [Service providers as required.]
  2. Developing Marketing Strategies that embrace each of the company’s brands.
  3. Managing and implement all marketing campaigns within an agreed budget, realised in collaboration with the CEO and the Operations Manager.
  4. Overseeing the content strategy of the Group’s websites, blogs and social media channels to ensure optimum online ranking and visibility within the company’s target market.
  5. With your marketing team, significantly grow the overall traffic to the company’s websites and the number of quality sales enquiries.
  6. Plan, implement and manage paid search and display campaigns on Google, Bing and other Social Media platforms.
  7. Ensuring the company’s databases are maintained, continually updated and improved e.g. Zoho CRM suite.
  8. Keeping abreast with relevant industry practices, news and algorithm updates etc. and educate colleagues on these.
  9. Producing regular KPI reports along with ongoing competitive analysis.
  10. Assuming responsibility for ‘New Market Development,’ associated market research and supporting business case.

 

Required Skills, Knowledge  & Experience:

It is envisaged that the selected candidate will hold a primary degree in Marketing or related discipline, coupled with at least four years marketing experience.

 

  1. Analytical mind-set with experience of web metrics and marketing analytic tools. (Email metrics, Google analytics and other emerging tools such as Hubspot etc.)
  2. Extensive experience with marketing automation (email, lead generation campaigns) and the ability to write clickable copy.
  3. Proven capability using data to support business and optimisation decisions.
  4. Experience in managing budgets and understanding the value of always focusing on ROI.
  5. Self-motivated with a proven track record of taking ownership of one’s agreed responsibilities and objectives.
  6. Excellent organisational skills with an eye for detail.

 

If this sounds like your next adventure you will succeed, please apply today by emailing hr@followthecamino.com with your CV.

 

Travel Sales Consultants Team Leader (OTE €42K)

 

We are looking for a and adventurous personable individual with character, skills and stamina willing to work for an Irish SME to join our team and strengthen the sales and operations of One Foot Abroad.

The Role
To support the growth of the sales team we are looking at hiring a Sales Team Leader to support the Sales Manager in the day to day management of the work for the team members as well as selling. This is a great opportunity to join a dynamic company and open career growth prospect for the right person

Typical responsibilities
 

· Team leading (30%)

o   Leads dispatching

o   Weekly and monthly reporting

o   Ensure processes are followed and suggest improvements

o   Act as a first level escalation for sales consultants and customers

o   Help on staff training

o   Keep customer services tools and templates updated

 

· Sales Consultancy (70%)

o   Handle all customer queries by email and by phone

o   Deal with direct customers as well as Reseller and Travel Agents

o   Send personalised quotes to consumers

o   Update and maintain customer databases

o   Handle credit card and cheque payment

o   Liaise with our Holiday Success Team

o   Give feedback to our product team

o   Work on temporary Telemarketing campaign

o   Ensure customer satisfaction

o   Share acquired knowledge with the team

Requirements of the role

o   Native/Fluent English (another language is an advantage)

o   2 years Team leader experience

o   Excellent sales skills

o   Excellent sales track record

o   Excellent attention to details

o   Excellent telephone manner

o   Great interpersonal skills

o   Ability to work on own initiatives

o   Can do attitude

o   Highly organised with the ability to prioritise

o   Excellent problem solving skills

o   Good computer skills (MS package in particular Excel)

o   Business Degree, Masters or equivalent

 

The Person
o   Knowledge and understanding of walking holidays and the Camino de Santiago in particular or outstanding ability to sell other travel products

o   Knowledge of the Tour Operator and travel agency industry is an advantage

o   Outgoing

o   Personable

o   Self-motivated driven to do a good job

o   High level of work ethic

o   Hard working

o   Willing to go the extra mile

o   Willing to travel

 

Salary and Compensation of the role
30K basic OTE 42K

Free Camino Tours and discounts

 

 

Why should you choose Follow the Camino?

  • Peace of Mind

    Follow the Camino- Checked box in BlueExpert advice
    Follow the Camino- Checked box in BlueDedicated point of contact
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  • Quality Time

    Follow the Camino- Checked box in GreenLeading Camino tour operator
    Follow the Camino- Checked box in Green98% customer satisfaction
    Follow the Camino- Checked box in Green24/7 customer service and emergency support

  • Authenticity

    Follow the Camino- Checked box in RedOnce in a lifetime trip
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    Follow the Camino- Checked box in RedExplore Europe on foot