24/7 Customer Service
Our clients' satisfaction and their Safety during their Camino is the most important factor for us.
Our customer service team will be happy to help you before, during and after your holiday so feel free to contact us.
Before departure - we are always happy to hear from you
Give our friendly staff a call. We are open 7 days a week!
Our website is available 24/7 and there you will find all the information you need. You can even book your Camino whenever you like with our unique system!
During your holiday - Whatever Tour you choose, we will look after you !
On a Self-Guided walking holiday, your detailed walking notes will help you with any queries you may have.
If you have chosen our guided option, our Certified Guides will help you with queries and are available to assist with many other aspects of your holiday. (see available guided tours)
In case of emergency, we will give you access to a phone number that you can use 24/7 while on your walking holiday.
And we are always available!
After the Camino - satisfaction and loyalty
The quality of our walking holidays is assessed according to your satisfaction. For this reason we ask that you fill out a Feedback questionnaire after your holiday with us, so that we can continuously improve our services.
Our loyalty policy is being reviewed in order to offer you something unique, innovative and useful!
Why should you choose Follow the Camino?
Peace of Mind
Dedicated point of contact
Leading Camino tour operator
98% customer satisfaction
24/7 customer service and emergency support
Once in a lifetime trip
Selected and tested accommodation
Explore Europe on foot