How many people will be on the trip?

• All our trips are Self Guided, you are as many as in your party. We do not put you with other people unless you specifically request to join another group.
  
  
• If you want to have some privacy as a couple, then we have what you’re looking for. The two of you can get away and be sure that romance will not be disturbed by some stranger.
  
  
• If you want to go as a family, the same rule applies. It’s you and your family and nobody else. What a change from the packed holiday you went on last year!!!
  
  
• Going with a group of friends? You can be sure the party will get going with the number of friends you registered with.
  
  
• Of course, you can meet people along the way… But the difference is, the choice is yours. And that changes everything

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Can I register on a trip as a single guest

The answer is “Yes” you can. Usually, on a Self Guided trip, there’s a supplement due to the extra cost of a single room for example. But our policy is simple and is reflected in Our Ethic… We is committed to fair and transparent prices and the supplement for a single guest is available on all our trips. Just send us an e-mail and we will provide you with the detailed dossier containing exact information regarding the pricing.

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When is the best time of the year to go on a trip?

Our trips run year round. However spring and autumn are the most popular time for walkers along the Camino, and summer can be hot and crowded. Winter is also suitable, but can be cold.

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Are there any hidden items not included in the price?

In the detailed dossier, you are provided with a list of all the items included AND all the items NOT included. That means no bad surprises when booking with us.

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What in case of emergency?

Injured high up in the mountains? Lost in the bad weather? A hotel refusing to accommodate you? Well, for the vast majority of these incidents, the walking notes on a Self Guided trip, or the certified guide on a Guided trip, will help you, going to the closest hospital, booking into the next hotel, rescuing you from the mountains…

But, we like to foresee the issues before they come up…. Our Walking Grades will help you choose the right level of difficulty for you, limiting the possibilities of injuries. Our knowledge of the area makes a massive difference when it comes to our business partners (See Our Team). Also, it is our policy to ask for mandatory personal insurance when going on holidays with us.

The most important thing we’re committed to is your Safety. We give you an emergency phone number that is available 24/7. And we stand by it.

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Can I extend my holiday?

Yes, our holidays are very flexible. We can extend your holiday either by combining two different holidays, or by customising your holiday, as detailed in “Can I customise my trip?”

In addition, you can go on your own holiday either before or after your holiday with us. We don’t include flights in our packages for this very reason. You can choose your own dates, and also minimize prices of your flights by taking  the airline of your choice. Alternatively, you can extend your holiday by tailoring your trip with us.

In a time of low cost airline companies, this option is definitely the best for our customers…

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Can I customise my trip?

Our trips can be customised. You can extend your holiday (see “Can I extend my holiday?”). This means you can extend your trip either before or after your trip. You can also ask for alterations during your trip. Such alterations include, but are not limited to, accommodation, special interests, rest days, etc… If in doubt contact us here

In addition, we offer plenty of options on the vast majority of our trips, attempting to cater for your desire to customise, obviously depending on local infrastructures.

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Can we arrange our own flights?

Yes, we let you arrange your own flights, so you can take advantage of low cost airlines (Ryanair, Easyjet, etc…). Also, you can extend (see Can I extend my holiday?) your holiday and therefore benefit from the most flexible dates for flying…

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Where do you pick me up?

The place we will pick you up from is clearly stated in your detailed dossier. As a rule of thumb, you will be expected at the Hotel selected on Day 1 of your holiday, and we will bid farewell at the Hotel selected to the last day of your holiday.

We also organise an optional transfer from/to the nearest airport where you will be picked up at the airport’s meeting point.

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We always attempt to include other specific interests in our walking holidays. After considering the natural aspects of the route selection, all the other interests are looked at. In the walking notes, you will find information on the flora and Fauna and all local artistic features that we cross, together with the local cultural features…

I’m a charity / corporate organisation, what do you have for me in store?

Adventure is the best way to bind a team together. In this sense, all our trips are appropriate for corporate

Do you tailor holidays?

Tailoring a holiday can mean extending a holiday or customising a holiday. Creating a holiday from scratch while it demands more effort, is also possible. We tailor holidays from scratch for Groups of 6 or more. Talk to us about your idea and we will come back to you with a suggestion and a quote. Don’t forget our job is: Designer of Walking and Adventure holidays. And we mean it! contact us here

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What kind of fitness level is required?

We offer a range of various walking holidays, from easy to moderate to challenging. Each grade is described in great detail in our Walking Grades Chapter, together with your preparation, if necessary.

As a general rule, everybody will find their own challenge. This is the great thing with walking!!! There’s an Everest for everyone. So, whether you are 14 or 80 years old, whether you have not exercised regularly or trained well, you will find what is best for you.

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What kind of walking notes do you provide?

3 weeks before the departure of your trip, we will send you a pack. This pack contains all the information about your holiday, including the walking notes and maps.

These walking notes are extremely detailed, describing the route on a “step-by-step” basis. Our notes are checked regularly and updated accordingly. In addition, we welcome customer feedback on our walking notes. To know how the walking notes look like, have a look at the example on “Walking Notes”.

Maps are the best available on the market in terms of design and visual bearings. Their level of detail is usually 1/25000 or in some case 1/50000, which are excellent scales for walking.

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Will I get Lost?

We provide you with a detailed dossier, walking notes together with a map, therefore it is virtually impossible to get lost! Our routes follow mostly marked paths. If the choice of path is not obvious at any one time, we encourage our customer feedback and amend our walking notes accordingly.

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Depending on your destination and on the altitude of your walking holiday, clothing can vary greatly. The detailed dossier will list any specific clothing items that are recommended for your chosen walk. As a rule of thumb, it’s better to have more than not enough, and don’t forget, your bag is carried for you, and that you will only have to carry a light bag during the day.

For all trips, sun cream, sun glasses, appropriate walking boots and rain gear is recommended.

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The route selection is made by our specialists. They have the knowledge of the ground, which is our main asset. The route is selected on a walking interest basis, taking you through the most beautiful and characteristic landscapes of the region…Things that you couldn't see otherwise will be opened for you and you will be happy to have left your vehicle behind.

The route also ensure a high level of comfort and tradition in the accommodation along the way. We include special interests on the route, such as cultural interests (see “Are there any cultural interests on the route?”)

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Your backpack during the day will be very light, consisting only of water, a packed lunch, sun glasses, sun cream, rain gear and a warm jumper (plus any extra items that are at your discretion, like binoculars for example). When you arrive at your hotel, your luggage will be waiting for you and you get the chance to freshen up before an excellent meal in the restaurant that evening.

In summary, we believe that the comfort you gain by walking with a light pack (only about 4kg) enables you to take more pleasure from the day, enjoying the views, breaking easily to contemplate the flowers or the animals. Also, this makes walking holidays possible for people who can’t or don’t want to carry…

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What kind of Accommodation

We have selected the walking routes in order to offer you the best accommodation available locally. We select accommodation based on comfort, facilities and character. For example, we always give preference to hotels awarded with a quality label and/or recommended by recognised guidebooks. In addition, we try each hotel, so we make sure of the quality of the service we provide. Please have a look at our Virtual Holiday where you can see pictures of our hotels.

Our selected hotels are also chosen on the quality of their menus, where possible. We privilege regional products and traditional dishes for a true culinary delight. Obviously, these kind of hotels are available for the vast majority of our walking holidays, but it could happen that on a specific destination or at a specific stage, the accommodation is more basic. In this case, let’s not forget that the day was fabulous and that next day will be even better.

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The food served by the hotel is definitely an important criteria in our hotel selection. As said in “What kind of accommodation?”, meals are typically made from fresh regional products and served in traditional dishes… You will definitely get a good taste of the region you visit. For example, in Provence, typical Provencal dish such as “Bouillabaisse” (a tasty fish stew) is available. It’s delicious & comforting after a day’s walk!!!

For lunch, either you will have the opportunity to choose your own place to stop or else, we’ll provide you with a substantial picnic lunch.

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