Our Commitment

OUR STEP TO QUALITY

 

We are on a permanent quest, with the help of our capable ground staff, for the best itinerary, the most beautiful viewpoint and the richest experience of nature. Our walking holidays are organised by professionals and experienced certified guides. Level of difficulty and approximate timings are assessed on a real time basis, based on an average walker. Your comfort is of the utmost importance to us; we carefully select the best accommodation, the most delicious meals and a plan to help you get the most from your holiday.

 

OUR STEP TO FAIR PRICES

 

When it comes to your holiday, our prices are adjusted to our quality criteria. We appreciate your business and we offer loyalty discounts for returning customers, as well as for those of you who plan your walking holidays early. Last but not least, our prices also represent equitable pay for our staff and the local people who work for us on the ground.

 

OUR STEP TO CUSTOMER SERVICE

 

We are ready to hear from you by phone, fax or email and we will do our best to reply to your query within 48 hours. Using our website, you can find your adventure and book it when you like. Upon departure, you’ll be given an emergency phone number that is accessible 24/7 to guarantee your safety and peace of mind.

Feel free to contact us if you are looking for more information or for options on customising your walking holidays, extending your stay or to let us know about your dietary requirements. Our team can also advise you on administrative formalities (visas, trekking permits, etc). Please ask us to customise your adventure; we’re committed to this because you are unique.

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