Who we are

 

Follow the Camino is a tour operator specialised in organising walking and cycling holidays along the Camino de Santiago also known as the UNESCO Heritage Way of St James.

 

We are proudly part of the One Foot Abroad group which specialises in self-guided walking holidays in Europe.   Our founders, two Frenchmen, Fabien Rolland and Umberto di Venosa had a long-lasting passion for the Camino de Santiago and extensive hiking and cycling experience which they wanted to share with all those interested in this 1,000 year old pilgrimage.

This is how in 2006 in St James Gate in Dublin, Ireland, Follow the Camino was born with the aim of becoming the number one Camino Operator in the world.   It is our in-depth knowledge of our itineraries, our ground expertise, the relationships we built over the years with hoteliers and taxi drivers and our commitment to providing outstanding Customer Service to our client that has enabled us to become as successful as we are today.

What we do   We believe the key to success is to focus on a subject you are passionate about. We only offer walking and cycling holidays along the Camino de Santiago and we believe we excel at it.   We have several packages and extra services for Individuals, Groups and regularly work with other travel professionals as a supplier.   The core of our services are: hotels / hostels / Rustic accommodation booking, traditional meals and tapas dinner, luggage and people transfers, 24/7 emergency help-desk, customisable itineraries and recommendations.

Our 2012 Brochure

The outcome for our client is, we take all the hassle out of organising their Camino by:

 

Our goals

 

Our mission...

is to excel in the delivery of Camino-related services and packages through innovation, field knowledge and outstanding Customer Service.

 

Our vision...

is to become the #1 Tour Operator in the world and service provider along the Camino de Santiago.

 

Our Sustainability standards...

 

At Follow the Camino sustainability is not only a goal it is part of our daily routine and we pride ourselves on this.

 

We do our part by:

1. 1. Reducing our Carbon Emission using soft-copies and recycled paper.
   2. Encouraging local suppliers and not using supplier/companies that mislead visitors or treat badly their employees.
   3. Re-evaluating suppliers on a regular basis and only working with hotels and other services that have been evaluated by our staff.
   4. Establishing clear procedures and guidelines to assure the quality of our services.
   5. Ensure the security of our clients while they walk the Camino by being 24h a day and 7 days a week.
   6. Giving back to society by helping recognised Charities raise funds while walking the Camino.

We would like to ask you that if you are going on the Camino de Santiago with us:

 

Respect local people and their customs Do not litter on the Camino – Leave no trace Refrain from picking grapes or fruit from vineyards and orchards Buy local and participate in local festivals and events

 

Our Commitment to our Customers

 

THE BEST VALUE FOR MONEY ON THE CAMINO

 

  Your satisfaction is our priority: 

 

Your comfort is of the utmost importance to us; we carefully select the best accommodation, the most delicious meals and a plan to help you get the most from your holiday.

 

 Packages to suit all budgets:

 

When it comes to your holiday, our prices are adjustable to your quality criteria. All our packages are customisable so you can choose the level of comfort you wish: hostels, 2 to 5* hotels or Rustic guest-houses, and if you need meals and luggage transfers or not.

 

  Outstanding Customer Service:

 

We are available 24/7 in case of emergency and our office is opened 7 days a week for enquiries by phone, email, Live Chat.

If you email us or leave a message on our voice-mail, we guarantee you an answer within 48 hours.

Our staff has experienced the Way by themselves and are always happy to advise and guide you onto your ideal holiday.

 

 

Still not convinced? Read our why choose us section.

Want to learn more about our Packages and Services for Individuals or Groups?

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